“I sent their site a message at about 7 pm on Dec 22. Next day, 2 days before Christmas, I got a 7 am phone call saying a crew was on the way. I had a slab leak! About 2 hours later the owner showed up with another employee. They worked their butts off. By 11 am leaks were taken care of. Cost came in well below the top of the initial quote. Very honest, quick to reply and hard working crew!”
Customer Reviews
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In Their Own Words
What Southeast Texas Says About Porter's
“I came home from work and found hot water coming through the kitchen floor! They identified the hot water line under our slab was broken and gave me a few options to repair. The crew showed up and completed the repairs sooner than the original estimate. The entire crew was very professional and courteous.”
“My 14 year old hot water heater decided to bust late this morning. I immediately called Porter Plumbing, and Dwayne Porter was at my house within 30 minutes. They drained the old hot water heater, went and purchased a new one, hooked it up, and I should have hot water within the hour. If you're ever needing a plumber, they're your people.”
“They are quick to respond, and do a great job every time my elderly parents gave them a call. They are honest and have great pricing. AND during this icy weather he called my mom to check and see if her pipes were taken care of because he was in the neighborhood. How sweet is that.”
“7:30 to 2:30 had my pipes dug out and under my concrete without damage. Called the city of PN out with a problem on their side also. I had 2 backhoes and around 7 people in my yard making it happen. I couldn't be more pleased with the service.”
“Excellent plumbing work on our palapa and shop! From start to finish, the team was professional, efficient, and incredibly knowledgeable. They communicated clearly, showed up on time, and made sure every detail was done right. They left the space tidier than they found it!”
“Out of the many plumbers I called on a Friday morning, Chris was the nicest and the only one who said if they couldn't get my leak fixed they would get me through the weekend. They got here early and only took 3 hours to fix my issue. They cleaned up really well and it was a fair price.”
“Out of the three companies I called they were the ONLY ones who answered without having to leave a message. They all were super nice and respectful and worked well together to figure out a cost effective solution to what could have been a disaster (slab leak).”
“I called Porter after-hours when I discovered that my tank water heater in my attic had begun leaking. Dwayne showed up as promised and walked me through all the options. Showed up the day after to remove my old water heater and install a tankless. Top notch service and company!”
“My hot water heater was leaking and they came out, inspected it and determined that I needed a new one. They were able to remove the old one and install the new one in my attic in less than 2 hours. Very professional and very friendly people.”
“We only use Porter Plumbing after our many amazing experiences with them. They just ran a gas line for my new stove today. They even offered a veteran discount for my husband's service. I love supporting a business that loves our vets!”
“They did a great job and gave me a senior citizen's discount which was much appreciated! I would highly recommend them!”
“Wonderful company, and very happy to have as a partner at Groves National Little League!”
“No matter major or minor issues have come up, day or night, Dwayne Porter has always accommodated our needs. This is a family owned business with skilled, licensed and bonded professional plumbers. Porter's supports our local communities and cultural endeavors.”
“The property owner's water shut off valve would not turn. Porter's was the only one who responded. They were out first thing this morning and replaced the handle. They also located the water main, which was buried, and before they left they put the jacket on my hot water heater in the attic and taped up the lines that were not covered. You will not find a better, more qualified, more professional, or more polite plumbing service in all of Southeast Texas.”
“I had a sewer line back up, within a couple hours they were there and got it fixed. They sent a camera down the pipe and showed me my problem. Very professional and would recommend them.”
“Porter Plumbing replaced two of my outdoor faucets and also repaired a leaking toilet in just a few hours. I live in Silsbee so I thought I would be waiting a few days but they showed up the day after I called.”
“This is the first contractor that didn't try and take advantage of me. He was WAY less expensive than 2 other companies I got quotes from. And did a great job.”
“Dwayne and his crew replaced the complete line from the washing machine to the septic system. They completed the repair in 4 hours and left the yard looking perfect.”
“I needed my water heater replaced so I called. Dwayne (the owner) answered and told me they could be at my house within a few hours. Tyler and Steven went to work immediately. They were nice, professional, and efficient. Everything was picked up and left the way they found it.”
“Dwayne and his crew came highly recommended when I had an emergency at the salon. He responded quickly, and came out same day. They got the issue fixed quickly and the service was reasonable!”
“We needed the old cast iron pipes under our house replaced and we had quotes from at least 10 different plumbers. This man and his team did so good I have to come on here and let everyone know.”
Quoted from Porter's Plumbing Solutions' Google Business Profile. Reviewer names are shortened here; the full reviews, with names and dates, are on Google.

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